GOOD VENDING
SERVICE DOESN'T JUST HAPPEN....IT'S A FUNCTION OF PROFESSIONAL
MANAGEMENT!
Blue Ribbon Vending
is proud of our management team. Our professional vending
managers have over 75 combined years of experience managing vending
companies. Below are a few of the areas we must specialize in to
provide our customers with GOOD VENDING SERVICE.
TRAINED
PROFESSIONALS
Knowing how and when to stock each
machine, how to set the controls of a soft drink or coffee machine
to deliver the correct product every time, providing the right
change for the coin and bill mechanism, setting the proper
temperature controls, these are jobs for professional vending
service personnel.
EFFICIENT SERVICE
SCHEDULES
Maintaining orderly route schedules so
that each location is ready for their coffee and lunch breaks.
Merging the kitchen and warehouse operation with the destinations of
the service trucks and having the right inventory of cups, candy,
snacks, sandwiches and soft drinks are all part of the vending
service companies daily routine. On average most vending companies
stock over 500 products, operate 4 route delivery vehicles and
service over 120 machines daily. Maintaining order is certainly
a job for dedicated professional vending service
personnel.
CAPITAL
INVESTMENT
Investing in the most modern machines, vans, trucks,
coin counting equipment, repair facilities and computers requires
experience, know-how and above all, careful management of the
vending company's assets.
PRODUCT PROCUREMENT AND SPARE
PARTS
Knowing which products to buy, and maintaining them
in a well organized warehouse, is another vital management function.
A reliable vending service also requires stocking the right spare
parts for machines to allow quick repair when necessary.
PREVENTIVE MAINTENANCE
As with cars and trucks, vending machines need
regular maintenance to hold interruptions of service to a minimum.
Maintaining a routine maintenance schedule for several hundred
machines is certainly the function of professional
managers.
FAST EMERGENCY SERVICE
When a machine malfunctions both the client and the
vending company want to get it back into operation as quickly as
possible. Trained repair personnel, activated by quick
communication, must be on the spot to keep customers
happy.
SANITATION
Because many vended products are perishable, strict
adherence to freshness, machine cleanliness and sanitation
regulations is another ingredient of GOOD VENDING SERVICE. Only
trained personnel under effective management supervision can assure
proper sanitation.
CONSUMER DESIRES
As with any retail operation, a successful vending
company must monitor customer preferences and requests. When
requests are made for new products or services, the professional
vending manager will be quick and eager to respond. He will realize
that his #1 job description is to serve the
customer.
ACCOUNTABILITY CONTROLS
There's nothing haphazard about controlling a good
vending organization. From receiving products into the warehouse,
loading the trucks, stocking the machines, collecting the cash, the
chain of controls must be continuous. Good vending service also
means accounting to the client regularly and accurately about sales
and costs. Without proper controls there will not be good vending
service.
24 HOUR PER DAY
OPERATION
Vending machines don't sleep or take vacations. Good
Vending Service can only happen when the company is ready to keep
service operating day and night, every day of the
year. |