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GOOD VENDING SERVICE DOESN'T JUST HAPPEN....IT'S A FUNCTION OF PROFESSIONAL MANAGEMENT!

Blue Ribbon Vending is proud of our management team. Our professional vending managers have over 75 combined years of experience managing vending companies. Below are a few of the areas we must specialize in to provide our customers with GOOD VENDING SERVICE.

TRAINED PROFESSIONALS

Knowing how and when to stock each machine, how to set the controls of a soft drink or coffee machine to deliver the correct product every time, providing the right change for the coin and bill mechanism, setting the proper temperature controls, these are jobs for professional vending service personnel.

EFFICIENT SERVICE SCHEDULES

Maintaining orderly route schedules so that each location is ready for their coffee and lunch breaks. Merging the kitchen and warehouse operation with the destinations of the service trucks and having the right inventory of cups, candy, snacks, sandwiches and soft drinks are all part of the vending service companies daily routine. On average most vending companies stock over 500 products, operate 4 route delivery vehicles and service over 120 machines daily. Maintaining order is certainly a job for dedicated professional vending service personnel.

CAPITAL INVESTMENT

Investing in the most modern machines, vans, trucks, coin counting equipment, repair facilities and computers requires experience, know-how and above all, careful management of the vending company's assets.

PRODUCT PROCUREMENT AND SPARE PARTS

Knowing which products to buy, and maintaining them in a well organized warehouse, is another vital management function. A reliable vending service also requires stocking the right spare parts for machines to allow quick repair when necessary.

PREVENTIVE MAINTENANCE

As with cars and trucks, vending machines need regular maintenance to hold interruptions of service to a minimum. Maintaining a routine maintenance schedule for several hundred machines is certainly the function of professional managers.

FAST EMERGENCY SERVICE

When a machine malfunctions both the client and the vending company want to get it back into operation as quickly as possible. Trained repair personnel, activated by quick communication, must be on the spot to keep customers happy.

SANITATION

Because many vended products are perishable, strict adherence to freshness, machine cleanliness and sanitation regulations is another ingredient of GOOD VENDING SERVICE. Only trained personnel under effective management supervision can assure proper sanitation.

CONSUMER DESIRES

As with any retail operation, a successful vending company must monitor customer preferences and requests. When requests are made for new products or services, the professional vending manager will be quick and eager to respond. He will realize that his #1 job description is to serve the customer.

ACCOUNTABILITY CONTROLS

There's nothing haphazard about controlling a good vending organization. From receiving products into the warehouse, loading the trucks, stocking the machines, collecting the cash, the chain of controls must be continuous. Good vending service also means accounting to the client regularly and accurately about sales and costs. Without proper controls there will not be good vending service.

24 HOUR PER DAY OPERATION

Vending machines don't sleep or take vacations. Good Vending Service can only happen when the company is ready to keep service operating day and night, every day of the year.

 

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